Consumer Direct Care Network

  • Direct Care Coordinator

    Job Locations US-AZ-Tucson
    Posted Date 3 weeks ago(6/25/2018 10:21 AM)
    # of Openings
  • Overview




    Company: Consumer Direct Care Network

    Position: Direct Care Coordinator

    Schedule: full-time

    Location: Tucson, AZ


    This position is open to INTERNAL applicants only


    *For consideration of employment, please include a resume.* 


    See why Consumer Direct is a great place to work by watching our video





    Consumer Direct Care Network is seeking a self-starting, energetic and people-oriented Direct Care Coordinator to work in a dynamic and fast paced environment located in our Tucson, Arizona office. The Direct Care Coordinator will oversee all scheduling of the direct care worker with members for CDCN, which will include daily operations with data entry.


    Successful candidates will possess strong teamwork skills, provide exceptional customer service, and support continuous improvement of day-to-day operations.


    In the Consumer Direct Care Network our employees are committed, dependable, professional and accountable.  We value integrity, honesty and respect for others. We have high standards for how our employees conduct themselves at work and in the communities we support. Come join our team and be a part of a rewarding career helping others!




    • Manage all scheduling activities, matching client schedules with available caregivers
    • Work directly with Regional Coordinators in managing/staffing of new referrals, enforcing practical schedules that accommodate both members and caregivers
    • Effectively collaborate with Program Coordinators and other administrative staff to ensure proper communication of scheduling tasks and calls
    • Manage incoming and outgoing telephone calls, responding to basic questions and/or forwarding to appropriate personnel when required
    • Attend meetings and trainings as required
    • Oversee processing of employee and caregiver applications, assuring completeness of application, fingerprinting, background checks, CPR/FA, TB Test to include scheduling of CPR/FA and DCW training classes
    • Assist with administrative duties including sorting mail, assembling care coordination packets and other duties as required
    • Maintain prospect list of on call caregivers for weekend on call staff
    • All other duties as assigned





    • AA Degree or higher preferred or two years related field experience/education
    • Bilingual English/Spanish preferred
    • Must have reliable transportation and valid driver's license
    • Must have initiative and proven reliability.
    • Demonstrated computer skills to include Microsoft Office products
    • Excellent written and oral skills
    • Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds






    When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities.  We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community.  We have a long history of helping individuals build their careers in the home-care industry.  This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel.


    Most importantly, you will experience the satisfaction of working in a culture built on caring.  Caring for others comes naturally at Consumer Direct Care Network, based in our long history of connecting people and championing change, all geared toward helping others.  We are proud of the longevity and loyalty of our employees.  Their commitment to doing good work is what makes us a leader in the industry.


    As a Consumer Direct Care Network team member you will receive:

    • Benefits for all employees
    • Rewarding career helping others
    • Fun and engaging work environment built on team unity
    • Paid Time Off for the things you love to do
    • Holiday and Sick Time available
    • Retirement planning
    • Professional training to help advance your skills for career development 
    • Job satisfaction knowing you make a difference in the work you do and lives we serve

                           *Benefits may vary depending on employment status*



    Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency home care and caregiving, to home health and hospice, to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care. 


    Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!


    The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace.


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