Consumer Direct Care Network

  • Administrative Coordinator

    Job Locations US-TX-Austin
    Posted Date 2 weeks ago(4/9/2018 5:44 PM)
    # of Openings
  • Overview

    Company: Consumer Direct Care Network

    Position: Administrative Coordinator

    Schedule: Full-time

    Location: Austin, TX


    *For consideration of employment, please include a resume.* 


    See why Consumer Direct is a great place to work by watching our video





    Consumer Direct Care Network is seeking an energetic and highly detail-oriented Administrative Coordinator who will manage and oversee all Medicaid insurance authorizations for members. In this position you will assist in the maintenance and coordination of daily operational, data entry, and administrative functions to ensure that all billing needs are appropriately met. The successful candidate will also contribute to supporting continuous improvement of day to day operations.


    In the Consumer Direct Care Network our employees are committed, dependable, professional and accountable.  We value integrity, honesty and respect for others. We have high standards for how our employees conduct themselves at work and in the communities we support. Come join our team and be a part of a rewarding career helping others!




    • Organize and audit billable units for authorized services under Medicaid and other insurance plans
    • Support Accounts Receivable with the collections process by ensuring members have current and correct authorizations on file
    • Perform daily follow-up phone calls and emails to case managers, managers, and directors regarding authorization discrepancies
    • Assist Accounts Receivable to get corrections and resolve any pending issues with service codes, modifiers, or provider names in order to rebill denied claims
    • Coordinate with Support Coordinators to inform them of any important changes noted on the authorizations
    • Create and/or receive various corporate reports, completing necessary actions by specific deadlines. Regular use of Microsoft Excel and other Microsoft products
    • Manage and disburse incoming faxes and emails
    • Attend meetings and trainings as required
    • Assist with administrative duties including online timesheets, mass mailings, answering phones, filing paperwork, and data entry



    • AA Degree or higher in accounting, business, or related field preferred
    • Highly organized self-starter with strong multi-tasking abilities
    • Maintain a strong initiative and solution-oriented mindset
    • Proficiency with computer skills to include Microsoft Office products
    • Excellent mathematical, written, and oral skills
    • Problem solver with a positive attitude
    • Able to thrive in a team-oriented environment
    • Must be people-oriented with excellent social and interpersonal skills
    • Must have reliable transportation and valid driver's license




    When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities.  We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community.  We have a long history of helping individuals build their careers in the home-care industry.  This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel.


    Most importantly, you will experience the satisfaction of working in a culture built on caring.  Caring for others comes naturally at Consumer Direct Care Network, based in our long history of connecting people and championing change, all geared toward helping others.  We are proud of the longevity and loyalty of our employees.  Their commitment to doing good work is what makes us a leader in the industry.


    As a Consumer Direct Care Network team member you will receive:

    • Benefits for all employees
    • Rewarding career helping others
    • Fun and engaging work environment built on team unity
    • Paid Time Off for the things you love to do
    • Holiday and Sick Time available
    • Retirement planning
    • Professional training to help advance your skills for career development 
    • Job satisfaction knowing you make a difference in the work you do and lives we serve

                           *Benefits may vary depending on employment status*



    Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency home care and caregiving, to home health and hospice, to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care. 


    Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!


    The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace.


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