Consumer Direct Care Network

Administrative Associate

Job Locations US-DC-Washington D.C.
Posted Date 1 week ago(3/12/2018 1:14 PM)
# of Openings


Company: Consumer Direct Care Network

Position: Administrative Associate

Schedule: Full-time

Location: Washington, D.C.



See why Consumer Direct is a great place to work by watching our video






Consumer Direct Care Network is seeking a people-oriented Administrative Associate to work in a dynamic yet fun and collaborative environment. In this important role, you will provide support in many office and program related capacities from greeting clients, auditing client files and providing phone support. Successful candidates will emphasize their ability to support individuals with disabilities and the elderly, and promote prompt, respectful and professional service. This position is well-suited for a candidate looking to gain experience at an entry level with strong aspirations for career growth in a rapidly developing company. In the Consumer Direct Care Network employees are committed, dependable, professional and accountable. We value integrity, honesty and respect for others. We have high standards for how our employees conduct themselves at work and in the communities we support. Come join our team and be a part of a rewarding career helping others!



  • Provide a positive, professional, empathetic and client-focused atmosphere
  • Perform clerical duties such as filing, data entry, operating multiple computer systems
  • Understand and maintain the rules of HIPAA for client confidentiality
  • Audit files for quality and completeness
  • Assist with processing paperwork
  • Support clients with web-based applications
  • Communicate effectively via phone, E-Mail, and in person with Program Staff
  • Assist with payroll review processes and questions
  • Maintain a high attention to detail and the ability to think creatively to solve problems
  • Communicate appropriately with supervisor on reports and administrative updates
  • Be a team player- ability to work in teams, are open and receptive to coaching and feedback, and provide feedback to others
  • Perform general office duties and assisting where needed


  • 1 year administrative/quality assurance experience
  • Computer proficiency to include Microsoft suite, specifically Outlook and Excel and experience with Customer Relationship Management software preferred
  • Basic math skills
  • Must be able to successfully pass a background screening
  • Experience in Health Care field preferred; but not required
  • High School Diploma required
  • College education preferred, degree not required
  • District residency preferred




When you join the Consumer Direct Care Network, there are many opportunities for professional development during your hands-on, formal training. In our growing organization, we have a long history of helping individuals build their careers in the field of in-home personal care. Whether your success is measured by a lifestyle you want to support, or you are seeking challenging professional growth, your work with Consumer Direct will provide opportunities to make a direct impact on an expanding national company that maintains a small company feel. We welcome your contributions, value your integrity and champion your vision while we collaborate on work that moves us all toward a more compassionate community. 

Caring for others comes naturally at Consumer Direct Care Network. Our deep history of connecting people and championing change has made us strong and resilient. Pride in our diversity and our strength of character builds our capacity to care for one another. You benefit from our experience by being immersed in a rewarding, fulfilling work atmosphere geared toward helping others. We are proud of our employees’ loyalty and longevity. Their commitment to doing good work is what makes us a leader in our industry.

Advantages to working for the Consumer Direct Care Network team include:

  • Benefits for full-time and part-time employees
  • Rewarding career helping others
  • Job satisfaction knowing you make a difference in the work you do and the people we serve
  • Fun and engaging work environment built on team unity
  • Paid Time Off, holiday and sick time available
  • Retirement planning
  • Professional training to help advance your skills for career development


Your opportunities within our network are endless. It’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!





The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace.


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