Consumer Direct Care Network

Training Specialist

1 week ago
# of Openings
Learning and Development


Company: Consumer Direct Management Solutions

Position: Training Specialist

Schedule: Full-time

Reports to: Operations Director

Location: Missoula, MT



See why Consumer Direct is a great place to work by watching our video.





Consumer Direct Management Solutions is seeking a self-starting; people oriented Training Specialist to join our operations team located in Missoula, MT.  The Training Specialist will be tasked with training Consumer Direct employees on companywide programs. These programs range from known software such as Microsoft applications to internal company software such as Docuware and CRM and everything in between. As the company trainer, you will be engaging 1-on-1 training sessions to groups as large as 100 people at times. The Training Specialist must be comfortable with instructing people with different learning styles and present in different forms of communication from online to in person presentations. This position will require the individual to have a high level of verbal and written communication skills and strong organizational/project management skills with the ability to work independently and meet deadlines.  


In the Consumer Direct Care Network employees are committed, dependable, professional and accountable.  We value integrity, honesty and respect for others. We have high standards for how our employees conduct themselves at work and in the communities we support. Come join our team and be a part of a rewarding career helping others! 



  • Work with Instructional Designer to develop, maintain and evolve user training materials to facilitate skills development
  • Coordinate and conduct trainings for administrative staff. Must be comfortable with public speaking in front of large groups
  • Utilize multiple training methods to present complex information to a variety of learning styles  
  • Monitor and assess staff learning and comprehension
  • Maintain quality service by enforcing company standards
  • Assist in analyzing current business processes to improve utilization of IT solutions
  • Stay abreast of new trends and tools in employee development
  • Continuously enhance instructional delivery and presentation skills
  • Periodically participate in special projects such as assisting with large enrollments and transitions
  • Up to 25% travel



  • Bachelor’s Degree required – Education background preferred
  • Tech-savvy – proficient with MS Office, Skype, Adobe Acrobat, Internet Explorer
  • Effective classroom management skills
  • Strong interpersonal skills
  • 2 years’ experience working in a training type capacity




When you join Consumer Direct Care Network, you are exposed to numerous professional development opportunities during your hands-on, formal training. We welcome your contributions, value your integrity and champion your vision while we collaborate on work that moves us all toward a compassionate community. In our growing organization, we have a long history of helping individuals build their careers in the home care industry. It is truly a place where there is something for everyone. Whether your success is determined by a particular lifestyle you want to support, professional growth, or seeking new and challenging work. Our employees have a direct impact, vision and influence on an expanding nationwide company which has that small company feel. Your success will be richly rewarded.


Above all, you will experience career satisfaction of working in a culture built on its sense of care for not only the members we support in the community but our greatest asset, our people. That vision of care stems throughout the entire organization from the care we provide to making sure our people are appreciated, supported and employed with a company they can be proud to work and grow with. Caring for others comes naturally at Consumer Direct Care Network. Our deep history of connecting people and championing change has made us strong and resilient. Pride in our diversity and our strength of character build our capacity to care for one another. You benefit from our experience by being immersed in a fun, fulfilling work atmosphere geared toward helping others. We are proud of the longevity and loyalty that our employees show. Their commitment to doing good work is what makes us a leader in the industry.


As a Consumer Direct Care Network team member you will receive:

  • Benefits for full-time and part-time employees
  • Rewarding career helping others
  • Job satisfaction knowing you make a difference in the work you do and lives we serve
  • Fun and engaging work environment built on team unity
  • Paid Time Off , holiday and sick time available
  • Retirement planning
  • Professional training to help advance your skills for career development 


Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!




The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace.


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