Consumer Direct Care Network

Document Review Associate-Entry Level

1 week ago
# of Openings
Quality Assurance


Company: Consumer Direct Management Solutions

Position: Document Review Associate (Entry Level)

Schedule: Full-time

Location: Missoula, MT


See why Consumer Direct is a great place to work by watching our video 



Consumer Direct Care Network is currently looking to hire an Entry Level Document Review Associate to join our team in Missoula. The Document Review department is a data entry based team comprised of six employees that supports all Consumer Direct companies with processing, reviewing, and indexing documents as they flow through our software called Docuware. This position requires a high attention to detail to ensure the accuracy of new member enrollment packets, new hire I-9’s, W-4s, background screening forms and state and federal documents to name a few. Examples of what an Associate would look for include checking documents for accuracy and verifying appropriate signatures, dates, form completion, etc. The Document Review Associate frequently communicates with local offices and other Consumer Direct departments to identify form and barcoding related trends to resolve issues based on findings.


In the Consumer Direct Care Network our employees are committed, dependable, professional and accountable.  We value integrity, honesty and respect for others. We have high standards for how our employees conduct themselves at work and in the communities we support. Come join our team and be a part of a rewarding career helping others! 



  • Review state, federal and company documents, with a high attention to detail, for accuracy regarding signatures, dates and the general completeness of the required fields on the each document.
  • Ability to work both independently and on a team
  • Operate within our Docuware system while sitting for long periods of time at a computer
  • Label documents so that information can be sent to appropriate departments
  • Communicate effectively; generate grammatically correct communications in Outlook and Skype as you will be corresponding with other Consumer Direct departments as well as remote offices in other states.
  • Enter data (key dates, names, ID’s etc.) as you label and review documents for completeness to comply with State, Federal and Company regulations.
  • Work with local offices to resolve document related issues
  • Work with Quality Improvement to help prepare for state audits
  • Meet expected review timelines
  • Utilize a range of software to facilitate in the data entry process
  • Enjoy task based work with high attention to detail
  • Ability to effectively prioritize and meet deadlines



  • Proficiency in computers and Microsoft Office, including Excel
  • 6mo of data entry or office administration experience
  • Willing to submit and successfully pass a back ground screening




When you join Consumer Direct Care Network, you are exposed to numerous professional development opportunities during your hands-on, formal training. We welcome your contributions, value your integrity and champion your vision while we collaborate on work that moves us all toward a compassionate community. In our growing organization, we have a long history of helping individuals build their careers in the home care industry. It is truly a place where there is something for everyone. Whether your success is determined by a particular lifestyle you want to support, professional growth, or seeking new and challenging work. Our employees have a direct impact, vision and influence on an expanding nationwide company which has that small company feel. Your success will be richly rewarded.


Above all, you will experience career satisfaction of working in a culture built on its sense of care for not only the members we support in the community but our greatest asset, our people. That vision of care stems throughout the entire organization from the care we provide to making sure our people are appreciated, supported and employed with a company they can be proud to work and grow with. Caring for others comes naturally at Consumer Direct Care Network. Our deep history of connecting people and championing change has made us strong and resilient. Pride in our diversity and our strength of character build our capacity to care for one another. You benefit from our experience by being immersed in a fun, fulfilling work atmosphere geared toward helping others. We are proud of the longevity and loyalty that our employees show. Their commitment to doing good work is what makes us a leader in the industry.


As a Consumer Direct Care Network team member you will receive:

  • Benefits for all employees
  • Rewarding career helping others
  • Job satisfaction knowing you make a difference in the work you do and lives we serve
  • Fun and engaging work environment built on team unity
  • Paid Time Off , holiday and sick time available
  • Retirement planning
  • Professional training to help advance your skills for career development 


Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!




The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace.



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